Privacy Policy

Last Updated: June 2026

Welcome to PrepPulse by Edukator 360. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the PrepPulse mobile application, website, and related services.

1. Who We Are

PrepPulse is a medical education platform operated by EDUKATOR 360 (“we”, “our”, or “us”).

Our platform provides medical exam preparation resources including practice questions, mock examinations, analytics, readiness tracking, educational content, and subscription services.

2. Information We Collect

Account Information

When you create an account, we may collect:

  • Full name
  • Email address
  • Phone number (optional)
  • Institution or university (optional)
  • Target examination/program
  • Authentication provider information (Google, Apple, Email)

Learning & Performance Data

To provide educational services, we collect:

  • Questions attempted
  • Answers submitted
  • Scores and accuracy
  • Readiness analytics
  • Practice history
  • Session activity
  • Program enrollments
  • Subscription status

Device & Technical Information

We may collect:

  • Device type
  • Operating system version
  • App version
  • Crash reports
  • Diagnostic information
  • Anonymous analytics

Payment Information

For purchases and subscriptions:

  • Apple App Store subscriptions
  • Google Play subscriptions
  • PayFast transaction references

We do not store complete payment card information on our servers.

3. How We Use Your Information

We use information to:

  • Create and manage accounts
  • Deliver educational content
  • Track learning progress
  • Generate readiness analytics
  • Provide customer support
  • Process subscriptions and purchases
  • Improve app performance
  • Prevent fraud and abuse
  • Comply with legal obligations

4. Readiness Analytics

PrepPulse may analyze your performance, practice activity, and question attempts to generate educational metrics including:

  • Accuracy scores
  • Readiness scores
  • Weak-area analysis
  • Progress tracking
  • Learning recommendations

These analytics are intended solely for educational purposes and should not be interpreted as guarantees of examination outcomes.

5. Data Sharing

We do not sell your personal information.

We may share limited information with trusted service providers required to operate the platform, including:

  • Firebase (Google Cloud)
  • RevenueCat
  • Apple App Store
  • Google Play
  • PayFast
  • Notification and analytics providers

Such providers process information only to deliver services on our behalf.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain account and educational records only for as long as necessary to:

  • Provide services
  • Maintain educational history
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements

Inactive or deleted accounts may be removed in accordance with our retention policies.

8. Account Deletion

You may request deletion of your account at any time through the account settings within the app.

Upon successful deletion:

  • Personal account information will be removed or anonymized where feasible.
  • Certain records may be retained where required for legal, security, fraud-prevention, accounting, or compliance purposes.

9. Children’s Privacy

PrepPulse is intended for medical students, healthcare trainees, and professionals. We do not knowingly collect personal information from children under the age required by applicable law.

10. International Users

By using PrepPulse, you understand that your information may be processed and stored in countries where our service providers operate.

11. Third-Party Services

PrepPulse may contain links or integrations with third-party services. We are not responsible for the privacy practices of third-party websites or services.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on our website and within the application. Continued use of the platform after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

EDUK 360 (Private) Limited
PrepPulse Support
Email: support@edukator360.com

Website: https://edukator360.com

By using PrepPulse, you agree to the collection and use of information in accordance with this Privacy Policy.